Effective Date:
At Journey Sage, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you use our app. By accessing and using Journey Sage, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
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Personal Information: When you sign up or book a tour through the app, we collect personal details such as your name, email address, phone number, and payment information.
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Location Data: To enhance your experience, we may collect location data for location-based recommendations or services.
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Usage Data: We collect information about how you interact with the app, such as the pages you visit, time spent on each page, and other diagnostic data to improve functionality.
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Device Information: Information about your device, such as its model, operating system, and app version, may be collected to improve the performance of the app.
2. How We Use Your Information
We use the collected information for various purposes, including:
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Providing Services: To deliver personalized travel experiences and bookings based on your preferences.
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Communication: To send you important updates about your tours, promotions, or app-related notifications.
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Improving the App: To enhance and update the app based on your feedback, preferences, and usage patterns.
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Payment Processing: To securely process your bookings and payments through third-party services.
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Marketing: To send you promotional content about our tours, products, or services (you can opt-out at any time).
3. How We Protect Your Information
We take the security of your data seriously and implement reasonable measures to safeguard it. However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except in the following cases:
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Service Providers: We may share your data with trusted third-party service providers (such as payment processors) to facilitate your booking or other services.
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Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, and safety of others.
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Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.
5. Your Rights
You have the following rights regarding your personal information:
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Access and Update: You can access and update your personal details through the app settings.
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Delete: You can request the deletion of your personal information by contacting us. However, we may retain certain information for legal or business purposes.
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Opt-out of Marketing: You can opt-out of receiving promotional emails at any time by following the unsubscribe instructions in the email.
6. Third-Party Links
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.
7. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected in this document, and the revised policy will take effect once posted. We encourage you to review this policy periodically.
Journey Sage is committed to protecting your privacy and ensuring that your personal information is handled with the utmost care. By using our app, you acknowledge and accept the terms of this Privacy Policy.
